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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A context menu will open. It contains thorough information about all the actions that you can carry out on the page in question. Each popup opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide range of how-to video clips illustrating how to work with our hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can swiftly get to know our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you need, take a gaze at our extensive Frequently Asked Questions database, which comprises questions asked by real users and provides practical solutions. We frequently "revamp" our Frequently Asked Questions section with new Q&A's in order to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, we have a fantastic team of customer service technicians available 24x7 and eager to help you with any issue. Each trouble ticket you open will be replied to within 1 hour (the average ticket response time is about 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 236861

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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